Alert Settings Before Market Open
Before market open, I checked my TradingView alerts and noticed one of them was not behaving the way I expected after I changed a chart layout. I’m not sure if the issue is the alert condition, the symbol, the browser, or my paid plan settings. I’d rather ask a precise question than rewrite every alert from scratch. Should I explain the chart setup first, or focus on the one alert that stopped matching my usual workflow? I also want to know whether mentioning my watchlist layout matters, since the alert was created from that screen. That would keep the request close to my real use case instead of sounding like a generic platform question.


Good evening, searching how to contact tradingview gives the cleanest result if you keep the issue tied to one alert first. I’d save the symbol, alert condition, chart layout name, browser, plan level, and the time the alert stopped matching your normal workflow. The watchlist layout is worth mentioning only if the alert was created from that screen. That keeps the message specific enough without asking support to review every alert on the account. It also protects your setup from unnecessary changes while you wait for guidance.